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What is the minimum order for free delivery and how long does it take?We offer Free delivery locally in Singapore with a minimum order SGD 200. Orders below SGD 200 will be charged SGD 15 for delivery. Delivery will be on Wednesdays and Saturdays, between 10am-6pm, subject to availability. We will contact you upon order confirmation.
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How can I place an order?All orders can be placed online on our website. If you would like to make any changes or cancel your online order, please contact us at 9232 5536.
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Can we self-collect our order?Yes, you can self-collect your order at 48B Coronation Road West Singapore 269263 and call us at 9232 5536 or email ciao@ilbelpustesin.com to fix an appointment.
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Any gift wrapping services?Yes we do! Add-on gift wrapping at SGD 15.
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Do you ship internationally?No, we only ship locally in Singapore.
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What are the payment modes available?We only accept payments via PayNow.
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What is your return or exchange policy?We hope you are happy with your purchase and if you receive altered products, please email us ciao@ilbelpustesin.com within 3 days of receipt of your order for return authorisation, stating the reason for the return. If you receive an item damaged, please document the damage with photos and attach them by email to our email address. All returned items must be unused and in new condition.
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How many days in advance do I have to place my booking for private dining?You can book anytime and slots are upon availability. Kindly contact us at 9232 5536 to check on availability.
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I have food allergies, can I request a specific diet?"Yes, you can communicate this with us during the booking.
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What is the maximum number of people allowed in 1 seating?A minimum of 4 pax and maximum of 8 pax.
Frequently Asked Questions
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